Cancellation policy

The MAX subscription in brief

Contents: the cans and flavors chosen when you subscribe (20 pouches per can).
Frequency: one shipment every 30 days.
Price: each can is 10% cheaper than as a one-time purchase. Volume discounts are added on top: 15% off from 3 cans, 20% off from 6, 25% off from 9. The amount of each shipment is shown before payment and repeated in the confirmation email.
Shipping: free from 5 cans per shipment; below that, at the costs stated in our shipping policy.
No commitment: can be canceled at any time, at no cost and without giving a reason.

Charges

The first shipment is paid for on the day of the order. Each following shipment is charged every 30 days to the payment method used when you subscribed. If a charge fails, we let you know by email and the shipment is put on hold until the payment is settled. No shipment is sent without payment.

Manage your subscription

From your customer account (sign in with your email and a code, no password), you can see the date of the next shipment, push it back, skip a shipment or change your payment method. To change flavors, write to us from the Contact page before the date of the next charge.

Cancel

You can cancel at any time from your customer account or with the Cancel your contract link, at the bottom of every page. You receive a confirmation by email with the date the contract ends. No charge or shipment takes place after the cancellation; a shipment already charged is delivered.